By shopping at Scandiluma.se you accept our data protection policy and our processing of your personal data. We protect your personal integrity and do not collect more information than necessary to process your order. We never sell or pass on your information to third parties without legal basis.

Scandiluma.se is responsible for the processing of personal data that you have provided to us as a customer. Your personal data is processed by us to be able to handle your order and in cases where you have requested newsletters or campaign offers - to be able to adapt marketing to your individual needs.

The information below is a summary of how we store and process your data in accordance with the General Data Protection Regulation (GDPR).

What is personal data?
Personal data is any information that can be directly or indirectly attributed to a natural person.

What data do we store?
In order to be able to handle your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, email address, IP address and purchase history.

Your data is stored as long as we have a legal basis to process your data, for example to fulfill the agreement between us or to comply with a legal obligation under, for example, the Accounting Act.

Legal basis
In connection with a purchase, your personal data is processed to fulfill the agreement with you.
Marketing, campaigns and similar mailings are carried out with your consent.

What data is shared and for what purpose?

Payment provider

When making a purchase, information is shared with our payment provider. What is stored is first name, last name, address, email address and telephone number. If you choose to pay by invoice, your social security number is also saved with the payment provider. The information is saved to be able to complete the purchase and to protect the parties against fraud.
The payment providers (payment services) that we use are: Swish, Klarna, Stripe, Paypal.

Shipping company
In order to deliver your orders and complete our agreement, we must share specific information with the shipping company. What is shared with the shipping company is your first name, last name, and delivery address information. Your email address and/or mobile number may also be shared with the shipping company for notification purposes.
The shipping companies we cooperate with are: DHL, Postnord. MTD (Early bird),

The right of access
You have the right to receive extracts of all information we hold about you. Extracts are delivered electronically in a readable format.

Right to rectification
You have the right to ask us to update incorrect information or supplement information that is incomplete.

The right to be forgotten
You can request that the data concerning you be deleted at any time. There are a few exceptions to the right to deletion, such as if it must be retained because we must comply with a legal obligation (for example, under the Accounting Act).

Data Protection Officer
Scandiluma.se is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.

How we protect your personal data
We use industry standards such as SSL/TLS and one-way hash algorithms to securely store, process and communicate sensitive information such as personal data and passwords.